still not round 2.
previously
This is why we can't have nice things.... round 1.1 and
This is why we can't have nice things....
Today I received a phone call from a nice lady who was apparently collecting feedback on the quality of service of the customer support of Mauritius Telecom (and not Orange).
The questions asked were somewhat vague to start with. mostly "are you satisfied with the service?" .... well... This is all rather weird, since this is the customer service of MT and not Orange, I can't say I had much dealings with them. Only times I ever phoned them was for forgotten passwords.
This was probably just a routine survey type thing they do. The nice lady seemed to be reading her questions from a form and was filling check boxes from my answers. It was mostly rate the service on a scale on 1-10.
I won't bore you with the details because I can't really remember them. But at some point she asked about how probable, again on a scale of 1-10, would I recommend MT to friends and families. At first I wanted to laugh out loud and point out that a monopoly does not
need recommendations but instead I gave them an overly generous 3/10 and voiced out my view on what a fishy operation this
whole fair use policy business was.
There was mention, and I don't know exactly how we got to this bit, that the last time some one from my house called MT's customer service was on the 5th of may... Which is odd... considering that the letter in round 1.1 was allegedly dated on the same day, though mailed some weeks later...
I am starting to find this whole string of events rather peculiar.
anybody else had similar experiences? Probably not. but anyway...